Privacy Policy

Last updated on: 21-05-2026

This Privacy Policy explains how Chametwala collects, uses, stores, and protects your personal information when you access our website or use our services.

1. Information We Collect

We may collect personal information such as your name, mobile number, email address, account details, payment-related information, and any other information you provide while using our website or services.

2. How We Use Your Information

We use your information to provide services, process transactions, improve user experience, communicate updates, provide customer support, prevent fraud, and comply with applicable legal obligations.

3. Payment Information

Payment transactions may be processed through third-party payment gateways. We do not store sensitive payment details such as complete card numbers, CVV, or banking passwords on our servers.

4. Cookies and Tracking

Our website may use cookies or similar technologies to improve website performance, understand user behavior, and provide a better browsing experience. You may disable cookies through your browser settings, but some features may not work properly.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers, payment gateways, legal authorities, or business partners only when required to operate our services, comply with law, or protect our rights.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may contact us to access, correct, update, or request deletion of your personal information, subject to applicable laws and business requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.